[Resolved] Videocon — Videocon full HD TV

Santosh_0879

from Mumbai, Maharashtra

Address:	Lucknow, Uttar Pradesh, 226002
Website:	www.videocon.com

I have purchased I 40 inch full HD TV on 25 October 2015 but there is problem in sound system after 30 days. I had also made a complain for that a mechanic came to us and said that one ic is not working and said that it will be replaced within 2 days but after 5 there is no response for the same I had tried many times to customer care but every call receiver transfer the call to senior and senior never review calls.

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Nov 16, 2019

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Dec 02, 2015

Updated by Santosh_0879 So I request to senior officers of Videocon kindly take necessary action for replacement of my TV otherwise I will share it on other social sites also

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Videocon Industries Customer Care

from Delhi, Delhi

Verified Support

Dear Santosh_0879

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Verified Support

Dear Santosh_0879,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team