Videocon — Videocon internet connection

Address:	160059
Website:	videocon internet connection

I got my mobile connection recharged for rs 222 scheme providing 230 rs as balance on december 1, 2015.At the same time, i got recharged my internet connection of rs 198 providing unlimited data.the reference id for my internet recharge of 198 rs is[protected].2.75G.it was hardly one day and on 3 december, i got the message that my balance is below rs 5. i was shocked because i had not used my cellphone much. when i contacted customer care they told that i had not done my internet recharge which is completely FALSE as i have mentioned you my reference id for the same. Had I not recharged, then how could i get reference id for the same?but the customer care people are not listening to my problem and are insisting again that i had not recharged my internet with rs 198. please help.