[Resolved] Videocon — Videocon led service not giving

harishdkca

Address:

Jaipur, Rajasthan, 302028

My name is ashok kumar sharma. I have purchase videocon tv on 8 may, 2015. My led now making me problem. I filed a complain on 02/08/2016 but i said that i would available on 6/08 and after calling again and again they just said that we are coming than talk to area service manager. My complaint no. Was ref no. Jai[protected]. I am from jaipur. My phone no. [protected]. They still are giving me execuses and not giving me service. They said that you have to pay 1100 plus tax. I was agree. Pls sort my problem

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Oct 3, 2016

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

Videocon Industries Customer Care's response Dear harishdkca,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Verified Support

Sep 02, 2016

Videocon Industries Customer Care's response Dear harishdkca,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team