[Resolved] Videocon — Without subscribe add on automatic add on phd in base plan | |||
I have selected super gold pakage rs. 275/- i have recharged on rs. 275/- on 16.8.2016. Now message received by me that your next recharge due date is 02/09/2016 i choose package for monthly super gold but i get amount 260/-. I made complain to customer care but they reply that you are requested to add on south gold phd add on hence your due date reduce. I never make such type of request. How you subscribe add on without any information. Was this information helpful? | |||
Sep 26, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Aug 17, 2016 Videocon Industries Customer Care's response Dear Anurag, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon D2H Verified Support Aug 19, 2016 Videocon Industries Customer Care's response Dear Anurag, We would like to inform you that “NEW SOUTH GOLD PHD ADD-ON” has been deactivated from your d2h account with effect from August 16, 2016. Warm Regards, Videocon D2H | |||
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