Videocon — Worst d2h service videocon | |||||
This is tripti bhattacharjee and i am using videocon d2h from last 6 months only and when i bought it your agent said that i ll get free service for 1 year and suddenly from last 4 days i am getting an error message on my screen saying signal not available. Today when i called your agent told me that i need to pay rs 150 to your service engineer for his visit. This is absolutely not acceptable from you guys. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. Please revert me back asap, before i give a pick to consumer forum. My cust id is[protected] and my phone number is [protected]. What kind of service is this first you promise us to give free service for 1 year and now after buying it you guys just forget everything. Each and every customer has rights to get whatever you promises. So i am not only going to show this to cusumer forum but also the recordings and screenshots as well in my blogs and social sites. Every customer is facing the same problem. We value money. Every people should know about this. Thanks for your pathetic services. Was this information helpful? | |||||
Videocon Industries customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Tripti,
We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Thank you.
Warm Regards,
Videocon D2H
We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Thank you.
Warm Regards,
Videocon D2H
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H