[Resolved]  Videocon — Worst service worst products

Address:	New Delhi, Delhi, 110042
Website:	www.videocond2h.com

World worst company my customer dth id[protected].
Yesterday i call the customer care [protected] one agent pic the call i tell them my remote is not working plz issue me new remote
I ask the price he told me rs. 325. After that he told me plz switch on the set of box we need to upgrade some commands. During this process your set of box restart. After that he force me to press the reset key for 30 sec. He told me there is some need to update your software i said ok. I do that after that its showing some download process see the pic.

Today morning two guys come from videcond2h with remote i tell the problem my d2h is not working after the commend they check it after that old me sir you need to pay rs.550 extra to resolve the issue we replace your set of box (Not the new one without warranty) then i calculate the toltal cost. 325 remote, 550 set of box, 200 visiting charge total amount is rs. 1075/- only.In this much amount i am getting set of box without any warranty. There is no issue with the hardware your software is not working properly. It a 100% issue of software. My product is out off warranty your technical team just want to make some extra money and providing me swap product without warranty.Instead of this process i go to some other company. Even i buy videocon the cost price is rs.1820 of hd. Paytm cashback 500+ then the cost price is rs. 1320 maximum. Buy paing extra 300 rs. I get the new connection with all new products. 1 wear warranty + i think 1 mth subscription.

Its my appeal to all the customes plz donot follow the sets of the customer care agents thye talk to you very sweetly. And they do not know any thing about the hardware and software. They donot know what is differance between hardware and software.

New customer plz do not go with the videocon its a trap.


I know after reading this admin of this page block me but buddy see what i am going to do. Just wait and watch.