Videocon — Wrong selling

Sachin Deshpande Jalna

from Jabalpur, Madhya Pradesh

Address:

Jalna, Maharashtra

Problem starts on 10.06.2016.
Customer id[protected].
I recharged for 12 months pack on 08.10.2015. But company cuts the charges of a hd pack without any consent. I also launch complaint with dealer, sales manager of jalna district, call center & nodal officer, but not resolved till day.
I request you to repay my funds which are deducted without my consent.

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sachin,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

ankit11 jain

from Surat, Gujarat

I am the customer of Videocon D2h. Day before Yesterday I got call from number [protected] & that girl told me that If you recharge the same on today you will get Flipkart & eBay voucher worth Rs:2000/-. I asked her about the details of same but she denied and told me that you will get the offer details on customer care number.Futher I called customer care team who are unaware of same saying only that you can redeem the same on site...Finally I recharged the account but so far I didnt got the vouchers.

This is mislead towards the customer.Let me know what the problem is.Cant we trust to videocon D2h anymore??

Thanks & Regards
Ankit
[protected]