Vijay Sales — delay in delivery and not picking the phone reg

Address:

Raigad, Maharashtra

I have purchased videocon LED on 21.03.15 from old panvel. Code no. of said purchasing is[protected]. As per oral conversation with your sales agent at the time of purchasing the LED will be delivered in next day morning. Accordingly i gave time to Airtel TV to set up the box, however till 12.05 P.M, delivery has not come. I had made several call on no. 27466017 given on the sales order, several times full ring went, however no one had picked the call. Further it is also mentioned that at that time of purchasing sales man told me that there is 3 years warranty on the said t.v. Warranty card will be given after making the payment. After making the payment your staff told me warranty card is not available, come next saturday and collect the same. The above all shows irresponsible behaviour towards the customer. Tell me if the same irresponsible behaviour will be done by such reputated organisation, how some body will come to purchase.