Vijay Sales — New product defective

Address:

C 1901 orchid suburbia Link Road Kandivali West mumbai 400067

Hi,
Dear Gaganji,
My name is Ronak Kotak...
I have bought a lot of products in past from Vijay sales and this time I have purchased a whirpool set which includes a Hob chimney Microwave and oven.
Sir I have having a renovation at my place this had just installed Hob and sir in the second day of installation 2 buttons were not working and even the ignition was shaking I complained and the person came to repair I told him it’s a new gas now come there is this problem he said sir Hota hai I said ok immediately on the second day other buttion stopped working.
Sir I was using Prestige built in Hob and I just stopped using it in a year coz of this issue and this being a new gas this is the proble
I am facing I have asked them to replace it as it is just 2 days but no one is helping me Vijay sales is directing me to whirpool and whirpool is directing me to Vijay sales I am attaching a video of the repair and I do not wish any repair as it is a brand new product... pls help me and get this resolved.. My wife is pregnant and she faces a lot of issue while cooking...
Pls help
Me resolve this my no is [protected]

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