Vijay Sales — Problem regarding aquaguard geneus

Address:

New Delhi, Delhi, 110059

I have purchased eureka forbes aquaguard (genus) (serial no. djk020) from vijay sales from uttam nagar branch. i have purchased it on 15th may 2016. i was facing problem from the first day as they didn't come to install the aquaguard for about a week and when they came, one of its part was broken from inside. so they took 4-5 days more to install it. after installation it worked well for around 15 days and then the taste of the water became worse. so i registered my complaint but no action was taken.. they have come 2-3 times to test the water and they even took a sample with them but still nothing happened. today is 23 of july 2016 and my machine is still not working.. i have been purchasing water from the market which have cost me a lot. it was my worst experience.