[Resolved]  Vijay Sales — Selling a laptop with one month warrenty

Address:

Pune, Maharashtra

I had purchased a Laptop Dell Inspiron 14 from Vijay Sales Pune in August 2013. It stopped functioning and I had to take it to Dell service centre. I was surprised to know from them that my warranty had expired in September 2013 and I am supposed to pay the service charges. On producing the bill they advised to go back to Vijay Sales and get the date updated with Dell. When I approached salesman at Vijay sales he prompted to pass on the request to his superior who said the process will take at least 10 days, it is a gross negligence on the part of Dell. In the days of mobile phones and Internet should it take this long.Moreover a company like Dell is to be blamed or negligence from Vijay sales which is cause for my loss. James