[Resolved]  Vodafone — Billing issue for [protected]

Address:Ghaziabad, Uttar Pradesh

i have take vodafone connection with plan 200 RS in which company sales person say Plan for 300+300 Calls, and 500 MB data for one month, but when i receive bill then 300 call and other charges implemented in bill.But another issue arise for first month bill approx 250 rs bill for wap services when i asked then CC person say this is for WAP Services so i pay this amount.But in next month bill received for 2700 RS and 2200Rs of WAP service when i asked then again CC person say this is WAP services.When i checked bill then 1900Rs found in just one hours services but no data download in my mobile and surprise that in duration of 11 second 5 services was download how it is possible when i complain then vodaphone CC say you should to pay for this amount.So i deny for this extra amount and agreed to rest amount but company disconnect my number so send forge mail/call to pay entire money in bill.i am not agreed to pay entire amount and need to file complain against company.
Was this information helpful?
No (0)
Yes (0)
Dec 21, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2014
Vodafone India Customer Care's response
Hello vinaykaushal2003,

We request you to share an alternate number with time so that we may get in touch with you and address your concern. The given number 9****2***8 is inactive. http://bit.ly/1qlZyqE

Regards,
Vodafone India
Complaint comments 

Comments

Please feel free on my mail id [protected]@rediffmail.com.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information