Vodafone — Bills not received but updated false information

Address:Chennai, Tamil Nadu

I would like to bring your notice that, I have raised the multiple complaints regarding hard copy bills not received 2 months. Over the phone and directly walk into Vodafone store also not till date not resolved this queries. Am working in corporate company every month I need to produce the original bill for claim process. Last two month’s bills not claimed because of this service issue. Last month when i went Vodafone store regarding my complaint status simply replied someone collected on 15.07.2015 ( murugan) shocking this news. There is no such person of murugan. Am always available with office 9.30 am to 7.00 Pm at office and security also available very much in office.. Courier not delivered the bills.. Again raised the complaint regarding bill not received. Complaint number:[protected]. Am ready to take challenge bills not delivered on 15th july 2015 given information is false. Courier office not delivered bills for those months. Am sure given information is flase. Am ready to take challenge on this. Request you to ask Courier delivery agency delivery staff to visit my office address. I will prove on this. As such proper reply from Vodafone store, corporate customer care, nodal office and finally came to Appellate Office. All are same informing that we will ensure future correspondence but no one investigate on false information about bill not delivered .
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

if giving solutions will give rating.
Hi rajkumar,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1g8Gkpo

Regards,
Vodafone India
[protected]
As such no calls and no revert on mail regardings false information.
Dear Team, request you to close the complaint's as such no improvement or no status. I don't want continue longer with vodafone service. I have switch over to airtel. Network.

I withdrawn my complaints because I moved into airtel network. No use with argument with you. Request you to confirm the outstanding amount as on date. Am unable to view or make online payment. pls advice how I make the balance outstanding amount.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information