Vodafone — complaining in consumer court about the bad experience with Vodafone service | |||
My name is prasad from Chennai, tamilnadu, India . I'm an employee of dell computer, I'm really frustrated with the Vodafone 3g service . I bought this Sim on jun 2nd and activated it on jun 5th and activated 3g pack of 250inr for 1.5gb of 3g usage . . . till now 3g is not active . . I'm using only 2g . . the setting was set by tech support on jun 5th . . but till now I'm only using 2g . and rs 80 was detected for using internet when I have another 20 days validity and 500mb left . customer support returned 40 rupee . but fa another 40 rupee they created stories . and I paid for 3g but till today even after the tech helped in changing the setting still it is in 2g mode . . its a 2 month Google nexus 5 mobile and I'm a computer technician, so I know about internet and mobile phones . its the problem with the network . I called 5 times today to customer support and tech support . but ended up nowhere . and the way rep replied was rude and was rising the voice and blaming me . ask to put the call to supervisor but they dint do it in both the call . I'm really frustrated with the service of Vodafone . I'm going to file an case in consumer court . . I have recorded the conversation I had with the rep from Vodafone . I'm sorry that I'm being this way . but you should understand how I feel . end of the day it is money . and I lost it and the time . Vodafone is defenetly paying me for this . I have proofs from ma end . kindly reply and my vodafone mobile no is : [protected] . . and I have already consulted with my personal layer about this . . i forwarding this mail to vittorio colao Thank you Was this information helpful? | |||
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