[Resolved]  Vodafone India — Balance diduction from main balance

Address:Thane, Maharashtra

Dear team, On dated 18th sept. I was recharge my number with Rs. 149 and day after next day i seen my balance is diducted and balance is remains as Rs.18 only.. Regarding same i was discussed with your one of customer executive Mr. Krishna Dalvi he told that i activated live TV channel during surfing but i said that i am not activated any scheme during browsing then he is assures that me dont worry we wll refund your balance within 4 hrs. But stll my balance is not returned in my account... So kindly refund my balance as early as possible...
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2014
Vodafone India Customer Care's response
Hi altaflatif,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/XE0VJ0

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information