[Resolved]  Vodafone India — BARRED OUTGOING CALLS EVEN AFTER PAYMENTS MADE WELL BEFORE

Address:

Kolhapur, Maharashtra

I OWE A VODOFONE NUMBER [protected] FOR WHICH THE LAST BILL AMOUNT WAS RS.583/- WHICH I PAID THROUGH CHEQUE ALONGWITH THE COUNTER SLIP OF BILL AND THE SAME WAS CLEARED IN MY BANK ACCOUNT. VODAFONE STAFF CALLED SEVERAL TIMES FOR PAYMENT OF THIS BILL AND I REPEATEDLY TOLD THEM THAT THE BILL IS BEEN PAID AND IS CLEARED FROM OUR BANK.STILL PHONE CALLS CONTINUED..FINALLY LODGED COMPLAINT OF HARASSMENT THROUGH PHONE WHOSE NUMBER WAS [protected] DT.7-4-2015 AND I WAS ASSURED TO GET THE PROBLEM RESOLVED IN NEXT 48 HOURS. NO ACTION WAS TAKEN, ON THE CONTRARY THE OUTGOING CALLS WAS BARRED TODAY. I WAS IN ROAMING AND LOST IMPORTANT CALLS. I AGAIN CALLED VODAFONE CENTER TO PUT A START THE SERVICES WHICH THEY ASSURED TO START SOON. ON CHECKING UP TODAY THEY FOUND THAT THEY HAVE CREDITED THE CHEQUE ON OTHERS ACCOUNT. DUE TO CARELESS OF VODAFONE STAFF, I HAD TO SUFFER A LOT BY CALLS AND TODAY BY FINDING MYSELF HELPLESS FOR CALLING. I NEED REGRET LETTER FROM VODAFONE AND COMPENSATION FROM THEIR END FOR MY HARASSMENT