[Resolved] Vodafone India — Bill amount got deducted from the card but didnt receive any confirmation message | |||
On 03.04.2015 I made online Vodafone bill payment for rs 892/- through my ICICI bank credit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account. Please check and revert the amount. My number: [protected] Find the payment success message form bank Dear Customer, Thank you for using ICICI Bank credit card. Your ICICI Bank Credit Card XXXXX009 has been used for a transaction of INR 892.00 at VODAFONE-BILLDESK \ (April 03, 2015; 17:13:46 hrs.) Please do the needful Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 06, 2015 Vodafone India Customer Care's response Hi, Kindly note that we haven't received any response when we called your number. Pls let us know the best time to call you. Regards, Vodafone India | |||
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I got the message from bank.