[Resolved]  Vodafone India — Billing when Line is DEACTIVATED and UNUSED

Address:North Goa, Goa, 13043
Website:www.vodafone.in

Dear Vodafone,

I purchased a postpaid line on 18th of July 2016. As I'm work abroad, I requested Vodafone to DEACTIVATE my line with (minimal charges) on the 6th of August 2016 and my line was deactivated successfully.

I traveled out of India on the 8th of August and hence NOT USING MY LINE since this date.

I keep getting Bills for:
1) July to August,
2) August to September,
3) September to October,
4) October to November.

Kindly look into this matter.

Regards,
Michael Philip Lobo.
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Jan 16, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Vodafone India Customer Care's response
Hi Mike,

That's definitely not what we like to hear. We would like to get in touch with you to know more about the problem.

Regards,
Vodafone India
Complaint comments 

Comments

I ported [protected] from Airtel to Vodafone.

I wasn't able to pay the last bill of Airtel as the number was already ported and had a different procedure.

Due to the non payment, my number got suspended from Vodafone.

I have now paid the full billl amount of Airtel and want to know when can I expect my number to get re activated.
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