Vodafone India — Customer care executive

Address:

411041

I had called customer care on date 27 july 2016 around 2.50 pm. My query was about my tariff plans which are active on my no. There was executive who was a a girl didn't told her name or id firstly she gave me wrong information about my plans then she kept on repeating her nu-sense her language was so ugly. She was taking information from someone else and were making me fool. When asked to transfer a call to seniors she kept my phone on hold for whole 5 min and my query was not answered at all. When talking to her i felt like i am talking to a illiterate arrogant person who has no culture. Is this the standard vodafone wants to keep? I had not expected this kind of service while porting out from airtel. Please address my complaint.