[Resolved]  Vodafone India — Data Service replaced without prior information or permission

Address:Virudhunagar, Tamil Nadu

My Mobile No - [protected]. I recharged Rs 250 unlimited data plan this month and used only 7 days. Today I put my sim in my friends Micromax A120 new smartphone and with in few minutes micromax 500MB 3G plan gets activated without my request and i just got a sms that my unlimited internet plan got cancelled. How can a network replace a current data plan without the prior permission from the user?. When i asked customer care in 111 and 198 they gave me un satisfiable answers and they won't back me to the unlimited plan or refund either. I thought vodafone is the best network but now i am really disappointed with the Vodafone service. I request you to cancel the 500mb plan and replace to the unlimited plan. Its not possible means i am thinking about changing to other best network than Vodafone by portability . Thank you
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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