[Resolved] Vodafone India — Fraud & Theif Vodafone Charged Fakely .... ITS END OF VODAFONE IN INDIA | |||
To Ms. V Rodricks / Ms JP Mundkur & the thief (Vodafone) Vodafone#[protected] - I am not going to pay the bill, take what ever action Vodafone wants to take. As per the subject line hope you understand the frustration level, issue with bill period - 07/11/2014 - 06/12/2014, Bill amount - Rs.2, 821.19 (which is hell), you people just fool in coming to India, what you think such a big company will come to India & will thief India customers like this. This is going to consumer court & press media & where ever i can take to close Vodafone from India. Problem with the thief (Vodafone) (PATHETIC ISSUE) As per your msg rec'd for scheme of Rs.175 - 1GB - 3G Data, i send activation msg for the same on 13/11/2014, i rec'd confirmation that service will get activate in 48 hours, after 48 hours i started using the data services & when i am receiving my bill today my use age charges mention is Rs.2, 203.12 ( NEED EXPLANATION WHY WHY WHY ?????? ), & have all proof & documentation of activation of the service, take appointment & can come & see. And if Vodafone wants to pay me the bill, have to wave of this Rs.2, 203.12 (DATA USAGE WHICH IS HORRIBLY INCORRECT) or else kindly read the subject line again & the first paragraph (& I MEAN THAT VERY WELL.) just put one hour also to think what you Vodafone does to customers, if this would have happen with anyone of you who is reading you people are big shots you people would have sack the company more horrible then me, JUST FOR ONE DAY PUT YOURSELF IN CUSTOMERS PLACE & THINK. one unsatisfied customer like me will spread to how many that, i dont think so i need to tell all PostG & master peoples working in Vodafone. DON'T JUST say HAPPY TO HELP, MAKE CUSTOMERS SAY THAT ...THAT..."VODAFONE WAS HAPPY TO HELP" ...& THIS IS NEVER GOING TO HAPPEN IF YOU VODAFONE PROVIDES SERVICES SO WRONGLY SO INCORRECTLY & SO PATHETICALLY. SHAME ON VODAFONE . . . - Regards, Mrs Geeta N Asara (fooled & thieved by Vodafone) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
To Ms. V Rodricks and Vodafone family,
I have raised complaint that my 4G Huwai 8 Pro Handset is not able to use internet connection, which is including in plan i.e. 20 GB for a month. I have called multiple times to Vodafone customer care but no body has resolved my issue. More ever i have been told that my new mobile is a faulty one. I also followed each and every step by step that your representative from customer care has suggest me to check/change network settings.
I was shocked when your senior most representative has told me that my new handset have issue without checking your Vodafone technical challenges. I therefore, replace the Reliance GEO SIM Card from my colleague's 4G Huwai 9 Light handset and that works with my Huwai 8 Pro Handset. And lost the trust on Vodafone Network.
My question is - In what way you are charging for my Rs 399/- monthly plan including internet 20 GB monthly package. Why should not i drag you on Consumer Court for the issue? when there is clearly cheated and misguiding to the customer. The attachment is for your kind reference that other networks are working fine without any manual settings.
I want to stop your services at immediate effect as soon as my PORT OUT procedure initiated. Please suggest me my current bill that i have to pay.
Regards,
Sanjay
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I have raised complaint that my 4G Huwai 8 Pro Handset is not able to use internet connection, which is including in plan i.e. 20 GB for a month. I have called multiple times to Vodafone customer care but no body has resolved my issue. More ever i have been told that my new mobile is a faulty one. I also followed each and every step by step that your representative from customer care has suggest me to check/change network settings.
I was shocked when your senior most representative has told me that my new handset have issue without checking your Vodafone technical challenges. I therefore, replace the Reliance GEO SIM Card from my colleague's 4G Huwai 9 Light handset and that works with my Huwai 8 Pro Handset. And lost the trust on Vodafone Network.
My question is - In what way you are charging for my Rs 399/- monthly plan including internet 20 GB monthly package. Why should not i drag you on Consumer Court for the issue? when there is clearly cheated and misguiding to the customer. The attachment is for your kind reference that other networks are working fine without any manual settings.
I want to stop your services at immediate effect as soon as my PORT OUT procedure initiated. Please suggest me my current bill that i have to pay.
Regards,
Sanjay
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Vodafone's calculation of the bill is pathetic. Even I have faced the same problem with me bill bloody 3000+ bill. Don't this people use brains why would a person run Internet Without a Data Plan first of all. they should check from their end when the bill crosses 1000 Rs.
I have been trying yo resolve the problem since 15 days now tried going to Gallery Tried contacting Customer care writing 5 Emails by now 3 Compliants but this pigs dont have a solution to resolve such a obvious problem..
The Corporate.[protected]@vodafone.in is another place where foolish SSC fail sit on the other end calling themselves Customer Care officers who dont understand a simple email by reading it.
I feel sad I trusted Vodafone. I want these people to call me back and resolve my problem because like me there are more people who shall come together and will not just refund the bill but also the efforts we have wasted in resolving the Problem Vodafone created for us...