[Resolved]  Vodafone India — Fraudulent number sold

Address:Gurgaon, Haryana, 110084
Website:www.vodafone.in/help-support/vodafone-offices-delhi

I had purchased a number [protected] from vodafone and i was not able to use the services as this number was already being used by somebody else in reliance, so i tried to contact them in every possible way, visited the store multiple gyms, even they were not ready to help me, then i wrote a mails, later got a call and also assured me they will help me . i was told that they have mistakenly issued this number and will compensate with another vip not which i agreed an my case is being handled by monika in appellate team and she always promise me a call back but is not helping me any way, i tried to contact her but they are ignoring my calls and mails .
the last conversation i had with her was that she asked to find any no. of my choice through my sources which i did and they were [protected] and she said she will get them activated within 2 days and since then there is no call no follow u or response
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Feb 2, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Vodafone India Customer Care's response
Hi Piyush Kalra

That's definitely not the experience we want our customers to have. Let's look into this for you.

Regards,
Vodafone India
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