Vodafone India — Frustration Customer Support from Vodafone

Address:

Chennai, Tamil Nadu

Hello Good Evening, My mobile number is [protected] I am writing regarding not only very poor customer service and the way in which I have been dealt with by Vodafone, but also the very poor and bad support from vodafone. I'm really frustrating to having one, I bought new samsung s4 mobile and vodafone doesn't work, there was no signal at all. I called customer care 198 on 9th Aug 2014 explained about my problem, the executive doesn't understand my problem cut the call without information. again I have called other person has picked and not even listen my complaint and says whatever he wants, I asked him to solution to my problem but He never responded instead he asked me to wait I was waiting waiting still waiting, No answer from other end, I was awating from last 1 hour its really makes me very bad and frustrated. This is the very bad technique the customer executive follow, and put me in hold for long hours without answering, Please don't ever do that. We are customer of the vodafone. Vodafone its very poor service from your end, when you came from UK without any customers. Now you have lot of customers of India, so never feel bad to loosing customer or frustrated customer because of poor service, its a shame to you. Its 12 am here, I'm still waiting this is what the support and service you provide? What a shame? Please don't make your customer to feel bad and What is the action you have taken for this? Regards Rajiv