Vodafone India — Harassment against undue charges

Address:110063
Website:www.vodafone.com

Dear Sir,

I need to register my complaint against vodafone post paid services. I had been using a corporate post paid no [protected] for past 2 years. I always pay bill without even checking the bill actual charges . 3-4 months ago i lost my job and i Had to check bill due to scarcity of funds. I found some wrong charges . When I informed the Vodafone store of the statement, they asked me to pay up first, and the matter would be sorted out later. Because out of service I paid and they reactivated the no and provided me another no [protected] as an offer . now with the limit of Rs.4000 on the other no([protected]), still bill comes out Rs.6500 . I never received bill for the same for first 2mnths as they updated some wrong email id. I kept on telling nobody cared. now they sending me a bill of Rs.9000 to pay Immediatly. An executive came to my place to ask for the money forcefully, he accidently told me, at times phone companies put extra charges just to complete their sales target. when I visited bank i found other no also blocked beacuse same postal address mentioned on both numbers. now both the nos [protected] and [protected] out of service for last 2-3 mnths and i am getting bills and calls fto pay Rs.9000 and Rs. 6000 respectively. I lost my job and only bread earner for my family. and further currency crisis . Deeply depressed and concerned due to regular calls from vodafone and their third part recovery agents, Every time they want to visit my place. Please help

Regards

Anshul Chauhan
[protected]
[protected]@yahoo.com
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Vodafone India customer support has been notified about the posted complaint.
Nov 18, 2016
Prakash Valkunde's response
pls take a necessary action on Miss Zoya from Andheri unit
Complaint comments 

Comments

I am requsted for Govt Mumbai police plan but from Andhari unit Miss Zoya give me a DOV 399 plan sim card service so pls active Govt Mumbai Police Plan on my Mobile no [protected]
Why SMS is not going from my phone to other's?

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