Vodafone India — harassment done @ store - kalyan west opp - rly station by atul - manger

Address:

Ambivali Village , Kalyan Mohne West, Thane, Maharashtra, 421301

Dear team / ceo sirji,

I am writing this mail in regarding to u r bill concern to which was raised by to me as an user to your services, as i now i am writing this a story which i faced today in your store at,

Kalyan west opp to kalyan railway station,

As i visted & got the token nos & have visited the cco - madam joytsna madam my token nos was 244. As madam did my concern very well to convert my postpaid to prepaid as i wanted to

Do but they told that it will take 3 to 4 days... As one madam said we can't do like this it will take time for 3 to 4 days but how i requested to joytsna madam & she stated doing but one of the
Madam said why u r doing now... Don't do now otherwise the call will not count... U do after two days then that call will also will be counted.

Now the big story stands behind me that how you will happy to know that what ever was out standing which you billed to me that i have clear the due with pai & paise paid to you & for u r reference i have attached the bill also u can confirm from u r store.

But now i want to make u r attention to u for the cco - or he told that i am manger - mr. Atul sir.. I went to him & told i want to covert my postpaid to prepaid & i have paid all the dues which was raised by you & i told him all the things that happens to me & he started with very very loud noise & indicating that make fear to the customer as he reacted like bhai - giri - wording was there in his tone & told me that 'jaa tere ko karna hai kar le"... Now my concern is that is this you all behave like this to the customer... Ceo sir please i want single line answer from you that what is the action plan & hope that you will be happy that as an customer i have paid all the due as concern to me.
I want action to be taken on mr. Atul... How he behaved like this with the customer.

Reg
Surendra
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