[Resolved]  Vodafone India — Illegal number portability

Address:Bangalore, Karnataka, 751024
Website:[email protected]

I had a number from airtel "[protected]" which was being used by wife in bangalore. Currently i had to relocate and moved out of bangalore but my wife continues staying there and will relocate shortly.in this meantime, my wife received a call from a vodafone executive and he convinced my wife to get the number ported out from airtel to vodafone. When enquired about the documents, he said they don't need any of my documents. They need only my wife's documents. This is fraud. The number is being converted from airtel in my name to vodafone in wife's name. How is it possible to do it without any of my documents. I haven't signed any form as well. When inquired with vodafone customer care team they said that they have received documents from my side and there is a signature on the forms received by them. I am sure there is some fraud happened here as i haven't signed any documents. May be the vodafone executive has forged my documents and my signature. I strongly condemn this act and such frauds should be stopped immediately. I have written mails to the vodafone team. They responded for a few days after which they stopped responding.

Thanks
Sabya
[protected]
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May 31, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Vodafone India Customer Care's response
Hi Sabya,

That's not the experience we want you to have :( We will call you shortly for more details about your concern.

Regards,
Vodafone India
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