Vodafone India — Internet Data plan laps without warning | |||
On 28/7/2015 I did recharge 2G internet data pack of 1.25 GB @ Rs. 247 validity for 60 days, in my vodafone prepaid number. Some days later on 30/7/2015, I wanted to book movie tickets from bookmyshow.com using mobile app. The internet speed was bit slow so I did recharge of 3G internet data pack of 20 MB @ Rs. 8.. Then my previously recharged data pack (2 G 1.25 GB @ Rs. 247) was overwritten by new recharge (3G 20 MB @ Rs. 8) without any information and warning. Now my internet balance is remain with just 20 MB data. Instead of adding data pack, or handling 2G & 3G data account separately, the previous data becomes ZERO and active with only new one. The vodafone eaten my 1.25 GB data worth Rs. 247. At least i should be warned before recharge i.e. My previous data will be laps in if i recharge new one. Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Regarding the above issue I received call on 3/7/2015 from[protected] by Vodafone person. I don't know the name of that person. I discussed the whole matter and he agreed to refund me the complete amount.
Now this today is 6/7/2015, I didn't receive any amount or balance and when I call on this number phone rings but no one picks up the call. Is this Vodafone service that is forgetting after promising to resolve issue.
They are extracting money by implementing loopholes into services. There are so many complaints filed my customers but very few number of complaints are resolved. Also website shows only 1% are the satisfactory people by Vodafone service.
Now this today is 6/7/2015, I didn't receive any amount or balance and when I call on this number phone rings but no one picks up the call. Is this Vodafone service that is forgetting after promising to resolve issue.
They are extracting money by implementing loopholes into services. There are so many complaints filed my customers but very few number of complaints are resolved. Also website shows only 1% are the satisfactory people by Vodafone service.
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