[Resolved]  Vodafone India — mamta vodafone customer care girl

Address:Kurukshetra, Haryana, 136118
Website:vodafone customer care

Hi i am gaurav tandon mobile no. [protected] kurukshetra haryana
It was bad experience with vodafone. I thing want to convert the vodafone to other company no.

I'm not satisfied to talk with vodafone customer care girl name was mamta call at 4:59 pm on 28 dec 2017. She talk with rude & bad attitude, specially when i want details of my problem, she not satisfied me and told "please disconnect the line" without handling the matter. And not providing the full information she disconnect the phone. Wht is this??? Then again i called cust care and describe all matter that happened they also not response me and talk like village boy misbehave talking then i think this was wrong no. So i told them pls transfer the call to your senior officer but they refuse and rude behaiour again and disconnect the phone. I think i change the vodafone no to other connection airtel etc. If you not satisfied me. It's too bad for all matters as network as helping method as customer care officers. I also advise to all for not in use this network. Specially vodafone customer care too bad behavior (Today 4:59p. M to 5:15p. M
Customer care name - mamta
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Feb 12, 2018
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Vodafone India Customer Care's response
Hi ! We will call you shortly and get this sorted out right away!
Regards,
Vodafone India
Complaint comments 

Comments

There is a charge of 7 SMS special charge 3 rupess per SMS for my number migrated recently to Vodafone .
This was not communicated to me.
What is Special SMS ? I was told unlimited SMS for this number .
Requesting you to revert back the billing amount .
Saurabh
[protected]
I recharge today this no. [protected] of rs.509/- & deducted from my bank a/c but still now no recharge done on this number.my transaction ref no. IGACOHWWY3 kindly help as early as possible.
how to recharge my no or how to refund my money?
suman dutta
kolkata
ph.no.[protected]

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