Vodafone India — mobile number portability issue

Address:

500008

Porting request: va145297
Rejected reason: this post-paid subscriber has outstanding payments due.

I paid all my outstanding bills. After porting request, vodafone added some sms pack with out my knowledge and showing it as outstanding amount. When i contacted customer care they are saying its done by retention team. This is unethical and malpractice from vodafone

Note to vodafone: there are better ways for customer retention than charging wrong bills and looting them.