Vodafone India — no one care even if you drop any email to ceo

Address:

Jaipur, Rajasthan

I want you to take this issue at the highest level of escalation within Vodafone.
I had port my number from Airtel to Vodafone in January’18. At that time, I have cleared all my dues with Airtel and my number got successfully port.
All of sudden something went wrong and my number’s outgoing calls are barred since yesterday and this happened without any prior information and alert.
I have called customer care team and came to know that there is some amount due against my Airtel account. Also they informed me that I have to go Airtel store and pay the outstanding and confirm the same by visiting to a Vodafone store.
I called Airtel customer care help desk to check my outstanding amount, and they said that they don’t have any details as my number is currently with Vodafone and only Vodafone can help me on this.
First thing is that, why it was not informed me at the time of port.
Secondly, If some amount was due, how number portability took place and working fine from last three months.
It’s been more than 24 hours I am facing this issue, I have already called on [protected], Mr. Dixit from Vodafone and few call to customer care team however not getting any help. It seems that I have made a biggest mistake by selecting VODAFONE as my service provider.
As per my telco with Mr. Ankit Dixit, I was under impression that my issue will get resolve in 30 mins however it still remain same. Now he has stop picking my call.

Kind regards,
Aditya Sharma
[protected]