[Resolved] Vodafone India — No response to MNP request | |||
I applied for MNP from Airtel to Vodafone. A Vodafone executive ([protected]) came and collected all supporting documents on 7 Apr. No response from them since then for almost a week. The executive does not answer the calls neither does he responds to SMS. Vodafone customer care does not have any information about the porting request when called. Who would choose Vodafone if they function this way? Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 14, 2014 Vodafone India Customer Care's response Hi Naresh, Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1eCZgWN Regards, Vodafone | |||
 6 Comments | |||
Comments
Hi Vel India,
I had used the link and submitted another application at the vodafone store on 12 Apr to give it another try. But, it's again the same experience. The no. has not been ported and now I too have my doubts to move to Vodafone at all. With the experience so far; I think it's better to continue with the current operator Airtel.
I had used the link and submitted another application at the vodafone store on 12 Apr to give it another try. But, it's again the same experience. The no. has not been ported and now I too have my doubts to move to Vodafone at all. With the experience so far; I think it's better to continue with the current operator Airtel.
Hi,
How long may it take to get the connection activated?
I have received the SIM no.
Top no: "[protected]"
Bottom no: "[protected]"
Left side: "H7"
but it's not yet activated. I had submitted the applications on 7 Apr and 12 Apr and now it's the end of Apr
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How long may it take to get the connection activated?
I have received the SIM no.
Top no: "[protected]"
Bottom no: "[protected]"
Left side: "H7"
but it's not yet activated. I had submitted the applications on 7 Apr and 12 Apr and now it's the end of Apr
Current Status:
Airtel has disconnected my number and Vodafone is yet to activate it after a month of request. As of now I do not have any cellular service.
I hope Vodafone service shall be better and prompt than experienced so far!
Airtel has disconnected my number and Vodafone is yet to activate it after a month of request. As of now I do not have any cellular service.
I hope Vodafone service shall be better and prompt than experienced so far!
Turns out the Vodafone partner who collected the original application is the main reason for all this mess.
They did not deliver the SIM they activated, slept on the application until last day of validity.
The Vodafone parners ID: [protected]@gmail.com, [protected]
They should be penalize for such a lousy service.
They did not deliver the SIM they activated, slept on the application until last day of validity.
The Vodafone parners ID: [protected]@gmail.com, [protected]
They should be penalize for such a lousy service.
I visited the Vodafone store and found out the reason for my no not being active: They activated my number on a different SIM that has never been given to me!
Vodafone should take action against whoever is doing such a pathetic work.
It's the second day without the connection getting active; let's see how many days Vodafone takes to activate it.
TImeline:
Application submitted: 7 Apr which they lost
Resubmission of the application: 12 Apr
Airtel connection disconnected: 28 Apr
Vodafone yet to activate and give me the correct SIM card.
Vodafone should take action against whoever is doing such a pathetic work.
It's the second day without the connection getting active; let's see how many days Vodafone takes to activate it.
TImeline:
Application submitted: 7 Apr which they lost
Resubmission of the application: 12 Apr
Airtel connection disconnected: 28 Apr
Vodafone yet to activate and give me the correct SIM card.
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I hope you have raised the request after minimu usage of 3 months at previous service provider.
MNP charge is 19Rs and these executives may charge some 50rs max.
dont pay much.
Call current service provider for status and also verification should be proper ( the friend's number you give while port request) otherwise it fails