[Resolved]  Vodafone India — not able to port my number to other service provider

Address:

New Delhi, Delhi, 110020

I was using vodafone number provided by my company, when i left my company in july 2017, i submitted noc to vodafone centre and requested to transfer the number from corporate to individual. I was given a new sim and was told that it would be done in some days. After 2-3 days, i got a call from vodafone that my number was transferred.in november, because of very poor service from vodafone i decided to port my number to airtel, then i came to know that transfer of my number was not done properly and its segment is still showing corporate hence i am unable to port it. On 20th nov, i called up vodafone customer care number and asked them to transfer it completely as i had already given the instruction in july. Customer care executive told me to submit noc from my company and again visit their store to submit fresh request. On contesting that because i had already submitted all the documents in july, she agreed that it was a mistake from their side and they will correct in in next 48 hrs. On 28th nov, i again called up vodafone customer and on inquiry they told me the status was same and they will correct it in next 48 hrs. Again on 1st dec, i called them to know the status of my request and i was told exactly the same thing and the executive assured me that request will be fulfilled in next 48 hrs. Today on 4-dec-2017, when i called them again, the status is still the same and again i have been asked to wait. I don't understand why are they not doing it and harassing customers like this. With this forum, i hope my complaint reaches concerned and responsible person and it is addressed quickly.