Vodafone India — portability issues

Deepika Mehta

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 401105
Website:	Vodafone

I had ported my network from tata docomo to vodafone and the representative of vodafone gallery had informed me the plan of rs 550 which includes 3 months data pack, 1 gb daily free and 250 mins free daily for 84 days, my connection got started on 11 october 2017, but the scheme that vodafone representative had gave me was not activated on my no. Even after 2, 3 reminders they din't activated my scheme and then due to urgency i had to do recharge of 30 rs on my vodafone no. Now today again i went to gallery the guy said the scheme can't be activated because i already did a recharge of 30 rs. I am seriously not happy with the kind of service that is being provided to me. Due to delay in activating my scheme, which was their fault and they refuse to activate the said plan. I would like to switch back to my tata docomo network due to this unprofessional behaviour of a vodafone employee. Worst experience that i have faced from vodafone network..

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Vodafone India customer support has been notified about the posted complaint.

Oct 17, 2017

Updated by Deepika Mehta Have portable my tata docomo connection to vodafone on 11 oct. Sim got activated but dint started the said scheme of rs 550 which includes net pack for 3 months daily 1 gb free, plus 250 mins daily for 84 days. After so many reminders to a vodafone employee in bhayander east branch pin code 401105 near bhayander station, they dint started my schemes from past 3 days. So due to urgency and low balance i have to do recharge. But now the employee said he cant activate the said scheme because i did my first recharge.

I am so unhappy with the service that vodafone customer care provided. After so many reminders to them they dint activated the scheme and now they ask me to do normal recharge of rs 349 data plan for 28 days.
I would like to switch back to my old network tata docomo.

Worst experience of this network.