[Resolved]  Vodafone India — Postpaid mobile connection

Address:	New Delhi, Delhi
Website:	www.vodafone.com

Dear Sir/Ma'am, My name is Zeeshan Ahmad, by profession I'm Biomedical Engineer and working with German Mnc in delhi. I'm facing lots of problem with vodafone and I just wanna aware you with those problems, below im mentioning same- *3 months back I gave MNP request for my postpaid idea no. [protected] at janakpuri district centre delhi Vodafone store(executive name is Mr. Jasmeet) as I'm outside of delhi I gave reference of my colleague Mr. Atul Kumar(mob. no. [protected])and provided his delhi address as address proof and provided my adhaar card copy o[censored]ttar Pradesh address. But my no. didn't port in vodafone, after waiting long time I again visited district centre Vodafone centre, now they told that due to some reason it didn't port and my no. got closed from idea side as well. After that I gave MNP request for my Aircel prepaid no. [protected](executive name is Ms.Renu), but after waiting 20 days my no. didn't get port then again I visited district centre Vodafone store and ask the reason but they are without any answer, they have no idea how it would happen. Then finally i force to take a new connection(no. [protected]) but they are unable to start this no. as well. On 28th September I got call from janakpuri district centre Vodafone store that your no. started and call 117 for televerification. I called 117 and gave my information, televerification person told that this no. isn't register by your name and he didn't start the no.. I again call televerifiction person and provided my information, somehow he started no.and told that your plan is of rs.300 per month, I told that I gave request for rs. 199 plan. Then finally I again visited on district centre Vodafone store and told problem, there I found my name and plan wrong, somehow they register my problem and provided service request no.(which I already mentioned in subject line), there I first handled by ms.Divya, I was asking these queries and she got frustrated and told another executive Mr.Ajay to handle me. They never provide a no. on which I can ask my queries, the behaviour of employees are very rude (specially Ms.Divya). I'm living in indirapuram and made 4 visits to janakpuri store(because any other branch isn't ready to adjust security money for any other no.. Somehow I got my Vodafone no. on but all things are wrong, name wrong plan wrong. Now somehow they corrected my name but plan is still wrong and now they are not providing my requested plan(rs.199 plan in which 600 L/N mins and 400 sms free), now they are saying that this plan isn't available now and saying that I gave request for other plan. I'm very much feeling harrased I.e. I decided to inform you. Here I'm attaching my adhaar card copy and security deposit receipt slip as well. Kindly take necessary action. Best Regards Zeeshan Ahmad Mob. [protected]