Vodafone India — recharge amount not available

pravinkaswa

from Aurangabad, Maharashtra

Address:

Pune, Maharashtra

i have done a chota credit recharge of rs.25 on 1/3/2015 and was informed that after 2 days 25+4 rupees will be deduced on the next recharge. so on the same day i did a Rs. 65 (full talktime recharge) ( Order id : FCVA[protected] ) via interent recharge provider- freecharge. i thought as the payment shown is successful on freecharge and automatically the chota creedit amount was deduced. but on 3/3/2015 after 2 days the mobile balance was in negative amount and as seen for last 3 recharges it shows that i have done a recharge of rs. 65 on 1/3/2015 but the amount is not reflected in the mobile balance. i would like you to get acknowledged about the real talktime amount that should be available on my mobile. my info is as follows Name : Naresh Kaswa Mobile no.-[protected] Circle-maharashtra and goa.(india)

+1 photos

Was this information helpful?

No (0)

Yes (0)

Vodafone India customer support has been notified about the posted complaint.

Mar 03, 2015

Updated by pravinkaswa i have done a chota credit recharge of rs.25 on 1/3/2015 and was
informed that after 2 days 25+4 rupees will be deduced on the next
recharge. so on the same day i did a Rs. 65 (full talktime recharge) (
Order id : FCVA[protected] ) via interent recharge provider-
freecharge. i thought as the payment shown is successful on freecharge
and automatically the chota creedit amount was deduced. but on 3/3/2015
after 2 days the mobile balance was in negative amount and as seen for
last 3 recharges it shows that i have done a recharge of rs. 65 on
1/3/2015 but the amount is not reflected in the mobile balance.
i would like you to get acknowledged about the real talktime amount that
should be available on my mobile.
my info is as follows
Name : Naresh Kaswa
Circle-maharashtra and goa.(india)