Vodafone India — regarding bill amount

Dear team,
I have frustration with vodafone service wherein i got additional bill amount 499 for mobile internet recharge which i have not used. Same thing i have shared with customer service no one is bothered to resolve my query. Now i want to port from vodafone to airtel but customer service executive told me that first you have to pay outstanding amount including mobile internet charges which is wrongly updated. I am ready to pay bill amount without mobile internet charges and will be continue with vodafone service. Kindly check and resolv this query. Otherwise i have to put this query on consumer complain portal.

Thanks & regards
Bhavesh jain
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There is network problem in our village.92 % our villages are vodafone customers.Our village:s datelah is as follows

village name taluko distirict pincode state retailer
habay bhuj kutch 370001 gujrat 4

my mobile no;[protected]
I have not got any reply from your side... Just don't think that I am single customer... its in history revolutions get started with one single person only. I think Your company in is service industry if give proper services then only you will survive in competitive world. I have sufficient proof to show news media and print media

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