[Resolved]  Vodafone India — Regarding ineffiient staff

Address:Chennai, Tamil Nadu

I Visted the Vodafone store 2 weeks back regarding an airtel number that i have and i want to port out and change my provider to vodafone. The staff at the CHENNAI store in Nungambakkam is very ineffiecient, incompetant and has a very carefree attitude towards the customers. Two particular staff members, namely Syed and Stalin. I have been visiting the store every alternate day and have been getting reasons one after the other saying it takes 7 days to activate the new sim. I completely understand that it might take 7 working days also but to keep someone misinformed and waiting for that long is unacceptable. To top it, they dont even respond to your request in a timely manner and keep pushing it everytime i visit the store. This has been the most unpleasant experience and probable the worst decision to shift out of airtel to this type of a service provider. I am definately going to warn everybody about the lack of professionalism in an organisation such as yours.
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Jan 2, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2014
Vodafone India Customer Care's response
Hi nkc,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1mjf32n

Regards,
Vodafone.
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