[Resolved] Vodafone India — Regarding mobile bill payment | |||||
To Vodafone nodal officer This is jitendra maurya Vodafone mo no-[protected] I have received the mail by abhisekh to this mail id (Rishi. [protected]@vodafone.com) and also received call by this number ([protected]) he has given the confirmation to me. Your current outstanding as on date is 3300. We are pleased to inform you that rs 1300 Will be reversed from your account. That day i have paid 2000 rs by online (Credit card). But now my outgoing call barred. What i have received the mail by vodafone (Abhisekh) you can find all details the below on the mail. Give me response outherwise i will closed my number and wiil claim against vodafone. Dear customer, Greeting from vodafone! Thanks for your communication with us regarding your mobile no - [protected] Your current outstanding as on date is 3300. We are pleased to inform you that rs 1300 Will be reversed from your account. We request you to clear the balance payment of rs 2000/- at the earliest. Payment must be received on or before 06-jun-2016 else offer will revoked. Waiver will processed in 7 working days as per tat from the date of payment Regards This message (Including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (I) destroy this message if a facsimile or (Ii) delete this message immediately if this is an electronic communication. Thank you. Was this information helpful? | |||||
Jun 16, 2016 Complaint marked as Resolved Hi sir
jitendra maurya
9873423525
Nobody has given the response from vodafone .so tell me what should i need to do.i have mention cantact number and mail id below on the mail.outgoing call barred ( 9873423525) till now.kindly help me sir.
Name: Mr. Morish Shukla
Address: Vodafone Mobile Services Limited, (CIN U64202DL1992PLC088087), A 19, Mohan Co-operative Industrial Estate, Mathura Road New Delhi – 110044
Phone: 011-71032210
Fax: +91 11 26940154
Email: [email protected]
Name: Mr Manish Jain
Designation: Head - Customer Service
Address: Vodafone Mobile Services Limited (CIN No: U64202DL1992PLC088087) C 48, Okhla Industrial Area, Phase II, New Delhi 110 020
Phone: 011-71032211
Fax: +91 11 26940154
Email: [email protected] Vodafone India customer support has been notified about the posted complaint. | |||||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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People
Ashok Jaiswal Today at 22:04
To
Vodafone Group nodal.[protected]@vodafone.com
Message body
REMINDER 2
SIR
I AM STILL TO HEAR FROM YOU. NO RESPONSE TILL DATE. IT APPEARS THAT VODAFONE IS NOT HAPPY TO HELP.
ATLEAST RESSPOND TO EMAIL/TELEPHONICALLY.
DR ASHOK JAISWAL
M [protected]/[protected]
RECHARGE RS1000/ WAS MEANT FOR VODAFONE NO [protected] (PREPAID) IN NAME OF ROSHNI JAISWAL MY DAUGHTER.
INADVERTENTLY ONLINE DONE FOR M [protected]
KINDLY REVERT BACK AMOUNT TO MY CREDIT CARD STANDARD CHARTERED BANK OR CREDIT IT TO MY DAUGHTERS MOBILE [protected]
HOPING FOR AN EARLY RESPONSE.
FOR ANY CLARIFICATION MAY CONTACT ON ANY OF MOBILE NO [protected]/[protected]/[protected]
----- Forwarded Message -----
From: Ashok Jaiswal
To: Vodafone Group
Sent: Saturday, 30 July 2016 4:30 AM
Subject: Fw: inadvertently recharge done on wrong number for revet back
reminder 1
----- Forwarded Message -----
From: Ashok Jaiswal
To: "vodafonecare.[protected]@vodafone.com"
Sent: Thursday, 28 July 2016 9:27 PM
Subject: inadvertently recharge done on wrong number for revet back
sir
while recharging prepaid mobile of my daughter roshni jaiswal I inadvertently entered wrong number and rs1000/ debited from my credit card of standard chartered bank. details as below
wrong telephone no to which payment done rs1000/ [protected]
actual no is [protected] roshni jaiswal
to avoid any inconvenience to my daughter I again recharged the correcet no [protected] with rs 1000/
both were done today around 9.15 pm(28/07/2016)
I KINDLY REQUEST YOU TO RE TRANSFER RS1000/ TO OUR CORRECT NO --[protected] ROSHNI JAISWAL WHICH WAS WRONGLY ONLINE DEPOSTED IN MOBILE [protected].
THANKS
DR ASHOK JAISWAL
FATHER OF ROSHNI JAISWAL
EMAIL [protected]@yahoo.com
mobile [protected]/[protected]