[Resolved]  Vodafone India — Regarding mobile bill payment

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vodafone.com

To

Vodafone nodal officer

This is jitendra maurya
Vodafone mo no-[protected]

I have received the mail by abhisekh to this mail id (Rishi. [protected]@vodafone.com) and also received call by this number ([protected]) he has given the confirmation to me. Your current outstanding as on date is 3300.
We are pleased to inform you that rs 1300
Will be reversed from your account. That day i have paid 2000 rs by online (Credit card). But now my outgoing call barred. What i have received the mail by vodafone (Abhisekh) you can find all details the below on the mail. Give me response outherwise i will closed my number and wiil claim against vodafone.


Dear customer,

Greeting from vodafone!

Thanks for your communication with us regarding your mobile no - [protected]
Your current outstanding as on date is 3300.
We are pleased to inform you that rs 1300
Will be reversed from your account.

We request you to clear the balance payment of rs 2000/- at the earliest.

Payment must be received on or before 06-jun-2016 else offer will revoked.
Waiver will processed in 7 working days as per tat from the date of payment


Regards

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Jun 16, 2016
Complaint marked as Resolved 
Hi sir jitendra maurya 9873423525 Nobody has given the response from vodafone .so tell me what should i need to do.i have mention cantact number and mail id below on the mail.outgoing call barred ( 9873423525) till now.kindly help me sir. Name: Mr. Morish Shukla Address: Vodafone Mobile Services Limited, (CIN U64202DL1992PLC088087), A 19, Mohan Co-operative Industrial Estate, Mathura Road New Delhi – 110044 Phone: 011-71032210 Fax: +91 11 26940154 Email: [email protected] Name: Mr Manish Jain Designation: Head - Customer Service Address: Vodafone Mobile Services Limited (CIN No: U64202DL1992PLC088087) C 48, Okhla Industrial Area, Phase II, New Delhi 110 020 Phone: 011-71032211 Fax: +91 11 26940154 Email: [email protected]
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Fw: inadvertently recharge done on wrong number for revet back
People
Ashok Jaiswal Today at 22:04
To
Vodafone Group nodal.[protected]@vodafone.com
Message body
REMINDER 2


SIR
I AM STILL TO HEAR FROM YOU. NO RESPONSE TILL DATE. IT APPEARS THAT VODAFONE IS NOT HAPPY TO HELP.
ATLEAST RESSPOND TO EMAIL/TELEPHONICALLY.

DR ASHOK JAISWAL
M [protected]/[protected]

RECHARGE RS1000/ WAS MEANT FOR VODAFONE NO [protected] (PREPAID) IN NAME OF ROSHNI JAISWAL MY DAUGHTER.
INADVERTENTLY ONLINE DONE FOR M [protected]
KINDLY REVERT BACK AMOUNT TO MY CREDIT CARD STANDARD CHARTERED BANK OR CREDIT IT TO MY DAUGHTERS MOBILE [protected]
HOPING FOR AN EARLY RESPONSE.
FOR ANY CLARIFICATION MAY CONTACT ON ANY OF MOBILE NO [protected]/[protected]/[protected]


----- Forwarded Message -----
From: Ashok Jaiswal
To: Vodafone Group
Sent: Saturday, 30 July 2016 4:30 AM
Subject: Fw: inadvertently recharge done on wrong number for revet back

reminder 1


----- Forwarded Message -----
From: Ashok Jaiswal
To: "vodafonecare.[protected]@vodafone.com"
Sent: Thursday, 28 July 2016 9:27 PM
Subject: inadvertently recharge done on wrong number for revet back

sir
while recharging prepaid mobile of my daughter roshni jaiswal I inadvertently entered wrong number and rs1000/ debited from my credit card of standard chartered bank. details as below

wrong telephone no to which payment done rs1000/ [protected]
actual no is [protected] roshni jaiswal

to avoid any inconvenience to my daughter I again recharged the correcet no [protected] with rs 1000/
both were done today around 9.15 pm(28/07/2016)

I KINDLY REQUEST YOU TO RE TRANSFER RS1000/ TO OUR CORRECT NO --[protected] ROSHNI JAISWAL WHICH WAS WRONGLY ONLINE DEPOSTED IN MOBILE [protected].

THANKS
DR ASHOK JAISWAL
FATHER OF ROSHNI JAISWAL
EMAIL [protected]@yahoo.com
mobile [protected]/[protected]

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