Vodafone India — Sim

Address:	New Delhi, Delhi, 110044
Website:	Www.vodafone.co.in

Dear sir i am the new user of vodafone company.actually i am using idea network(up west) from last 7 year on [protected] phone no. but becouse of my job i have to shifted to NCR so i ported my network in vodafone i submitted all the documents on the 12th nov they told me all the processing would be taking 10 to 15 days to complete.my no is started around 25th nov 2015 i was living in noida at time so i provide them that address details. 1. All of sudden the stop my outgoing on 30 oct 2015 reason the provide me is because the guy over my house told them that i will shifted in a month to badarpur (he mentioned that i will be shifted after one month) they negative my request at that time by mentioning user shifted to badarpur. and he mention that building colour is yellow (i agreed that guy visited my place at first visit) 2.I request them for revarification of my address with request no[protected] on 31 oct 2015. this request is also get negative with the reason o[censored]sed is not living there replied by a lady in my house with white building. 3. i request for re verification again with request no[protected] on 2 nov 2015 this request is also get negative with the reason of guard denying the user's acceptance that he is living. then they suspend my no.(stop my incoming) 4. i again file a request to re verification no[protected] on 4 nov 2015 this request get canceled with reason that they can be able to find file request because time of previous request is not completed. 5. then i again raise requests with[protected] on 7nov2015 and[protected] on 9 nov2015 but these also get negative.he cant able to find my house 6. then i file a complaint no[protected] on 10 nov 2015 the guy over called told me that they will contact me within 2 day but nobody contacts me . 7.I again raise request no[protected] on 13 nov 2015 i dont know the status of this . on on 14th nov 2015 i shifted my place to badarpur so i provide my new address with rent agreement to you customer store at faridabad and then they again file a request to new address verification on new address with 72 hrs. I called your customer care today 23/11/2015 at 3 he was saying that varification excutive will be visiting my new house till today but no opne come so i called ypour costumer care at 10 again he is saying i have to visit customer care again. i have recordings of all calls each and every call if you need let me know . now i have following question that i want answer from you. 1. how could it possible that time he finds my correct address and then everything he either went to wrong address or wrong building or he cant able to find place. there is no guard and no lady is living at our whole house then why is doing wrong verification . 2. they are saying he tried my phone and alternate no but haven't receive any call regarding this till today just tell me one thing my phone is working 24*7 and he tried called me on 2 no 14 times but it cant able to connect not even single time . 3. my home is 19 km away from your store tell me how many time i have to visit it without any reason. i am using same no last 7 year it is not close for even a single day but j= i just ported to voda phone and now it is closed from a month i want a stable anwer from you guys at right time.