[Resolved] Vodafone India — sim card | |||||
Ii’ve been worst experience with vodafone, i’ve ported my number from airtel postpaid to vodafone, due to failed to pay bill on time that came in airtel next bill even after taking all prorate amount while porting, vodafone disconnected my number without any call notice. I’ve paid the bill to airtel store and submit the bill receipt in vodafone mini store situated in boduppal (Secunderabad), vodafone mini store first misguided me my number is blocked from airtel not from vodafone so i need to visit airtel store again. I’ve called vodafone cc they are saying some different statement, i’ve called min 5-6 times to vodafone cc each time each person give different opinion. Finally again i went to vodafone mini store they told it will be activate in 24 hours. But it wasn’t activated. I’ve called to cc but no help again went to vodafone mini store this time they told they do not have access i need to visit main store. If that * don’t had access why didn’t they told at first wasted my lot of time. Anyway my number was important for me so i’ve visited main store too and submit bill receipt and ask if anything else need to submit, they assured me number will be activate within 24 hours and there is no extra document is required. Even after waiting 24 hours my number wasn’t activated. I’ve raise complain to cc they also assure my it will be activate in 24 hours …48 hours. My issue is not got resolved i wrote email to nodal andhrapradesh. [protected]@vodafone.com but from there also i hadn’t got any single response i’ve doubt they even reading consumer email or not. It has been 11 days still i’m doing struggle to activate my number since it is my officially number everywhere updated the same and i cannot replace updated number easily. I’ve never face that of problem even in any government official work what i had faced in vodafone. I’ve not much idea about other network but i’ve decided never opt to vodafone. Was this information helpful? | |||||
Mar 19, 2018 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 Vodafone India Customer Care's response Hi ! We will call you shortly and get this sorted out right away!Regards, Vodafone India | |||||
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