[Resolved]  Vodafone — Misinformation and harassment

Address:

Hyderabad, Andhra Pradesh

Hi
I have been using Vodafone prepaid connection. There is very poor network connectivity in my locality for which I complained several times to customer care but the condtion didnt imprive so i decided to move to Airtel using mnp.
I submitted port request ref # VA297118 on 26th feb.
Vodafone people without my consent cancelled my port request and marked reason in system as consumer agreed.
I kept mailing Vodafone care, nodal officer, appellate authority for a long time but no one responded initially for many days. On 10th march I got a response from a person named Kishore( I have attached the mail) from Vodafone Appellate authority saying that they are not stopping my transfer its Airtel which is responsible for delay, but Airtel people were denying this. I raised a complain on one consumer forum after which I got a call from a person from Vodafone who said they had cancelled my port request without my consent and I will have to raise the request again.

Please look into this issue where Vodafone is clearly indulging in malpractice and harassment of consumer.
Also note that I have today again raised a new port request and I think the same thing will happen again as my dealer clearly told me that vodafone port requests are rejected in 99.9% cases.

My number for which i raised port request: [protected]
New ref #: VA454211