Vodafone — Recharge not done; money deducted

Address:New Delhi, Delhi

I recharged vodafone mobile no. [protected] on 20aug. by rs 149 from mobikwik
d money was deducted bt no recharge was done
i cald vodafone customer care n he said it was a scheme rchrg so askd me to msg Y to 6789
i did ...bt no rchrg again
den i cald again n he said rchrg has failed n d money wil b reimbursed
today i cald n dey r sayin no such rchrg exists n hence money wont b reimbursed
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Aug 25, 2015
Updated by shweta9592
also... since they had said that the mobey will be reimbursed...i recharged for rs.147 on 21 aug.from paytm on the same number
n dat rchrg haant alao been successful yet n neither have i got the money
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information