Vodafone — Wrong amount

Address:

Muzaffarnagar, Uttar Pradesh, 251001

On the 8th of Dec, I recharge amount 75 on my number using freecharge site. but net pack on my activated on my no not get money against recharge . Why isn't Vodafone keeping a check on such loop holes in the system? The NUMBER is 981513the 1st of Dec, I activated the Rs88 tariff plan on my number using *121# but the sum of Rs88 was deducted twice from my account. Why isn't Vodafone keeping a check on such loop holes in the system? The NUMBER is [protected] and I WANT A REFUND ASAP. It's my money and Vodafone has no right on it. Such things tarnish the service provider and subscriber relationship. If the customer is being cheated time and again, then eventually the person will lose trust in the company. To keep this from happening, it is important that Telecom companies stop stealing their clients' money, else they'll only lose customers to their rivals. and I WANT A REFUND ASAP. It's my money and Vodafone has no right on it. Such things tarnish the service provider and subscriber relationship. If the customer is being cheated time and again, then eventually the person will lose trust in the company. To keep this from happening, it is important that Telecom companies stop stealing their clients' money, else they'll only lose customers to their rivals.