[Resolved] Vodafone — Wrong billing for d2c packs like NDTV, mgossip, mydala, tcallsouth | |||
My vodafone no [protected]. I have just received the invoice for December and found that Vodafone has charged me for d2c NDTV Valuepack 9 - Rs. 99, d2c mgosssip pack 49 Rs. 49, d2c mydala 99 Rs 99 and hello1 tvallsouth Rs. 30 totalling Rs 277.00 plus taxes. Spoke to Vodafone Customer service but They told, for some of the website charges do happen irrespective of having Data plan. We need to find a permanent solution as you will realise that this is total fraud and Vodafone is making it a habbit. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Hi I am Pankaj Singhal, My Vodafone No. is [protected], I am constantly been charged for some downloads which I never made from three months. I refer to the current bill of February no .[protected] dated 18/02/2015, where Vodafone has made levy of an amount of Rs. 283 as usage charges. Out of this amount of Rs. 283, Rs. 273 were charged for downloads which I have never made. The breakup of Rs. 273 is as follow:
Downloads Amount(Rs.)
d2C_ndtv_valuepack_99 99
d2C_mobilart_75 75
d2C_mazza_99 99
These are the veru Bad tactics to mint money from customers.
Downloads Amount(Rs.)
d2C_ndtv_valuepack_99 99
d2C_mobilart_75 75
d2C_mazza_99 99
These are the veru Bad tactics to mint money from customers.
Even, i am being charged similarly for the past 4 months, irrespective of Valid data plans and repeated complaints Vodafone continues to charge this amount which is totally unfair and cheap.
Below are the Downloads which Vodafone customer service doesn't give any explanation on what it is
d2c_mydala_99
d2c_mobilart_75
d2c_mazaa_49
d2c_shortformats_ti
d2c_ndtv_valuepk_9
Nethaji Elango
[protected]
Below are the Downloads which Vodafone customer service doesn't give any explanation on what it is
d2c_mydala_99
d2c_mobilart_75
d2c_mazaa_49
d2c_shortformats_ti
d2c_ndtv_valuepk_9
Nethaji Elango
[protected]
Exactly, they just reply with their standard solution without looking at the exact solution to the problem.The only answer they have is that charges are genuine. If they are genuine then why they are not levied on prepaid customers. This i is just a dirty tactic to mint money.
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22/12/14-16:13:33 d2c_ndtv_valuepk_9 0:00 99
22/12/14-23:19:46 d2c_mydala_99 0:00 99
13/01/15-14:31:00 d2c_shotformats_ti 0:00 99
13/01/15-17:30:18 d2c_mydala_99 0:00 99
After using Vodafone since last 6 + years, I Think it's time to move out of Vodafone. Now we have added advantage of continuing with the same number with any other provider.