[Resolved]  Vodafone — Wrong plan activated Vodafone corporate Connection

Address:

New Delhi, Delhi

Dear Sir/Madam This mail is regarding the complaint that I had registered, my complaint number is [protected] . I have not yet received any mail regarding it. Your representative give a missed call and after that they send the SMS containing message 'We were unable to reach you on you mobile'. So you are requested to reply on Email if I am not reachable. My bill is also generated for previous month regarding this no Email communication or any Hard copy is received. As it is long time, I had registered a complaint and it seems that no action had taken yet. Thanks & Regards, Rahul Kumar Tiwari +91-[protected] From: [protected]@live.in To: mnpcare.[protected]@vodafone.com; [protected]@vodafone.com; corporatecare.[protected]@vodafone.com; deepak.[protected]@vodafone.com; vishal.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; nodal.[protected]@vodafone.com; [protected]@trai.gov.in; [protected]@trai.gov.in; [protected]@trai.gov.in; [protected]@trai.gov.in; [protected]@del2.vsnl.net.in; appellate.[protected]@vodafone.com; [protected]@network18online.com; [protected]@vodafone.com Subject: FW: Wrong plan activated Date: Sun, 6 Apr 2014 15:12:35 +0530 .ExternalClass .ecxhmmessage P {padding:0px;}.ExternalClass body.ecxhmmessage {font-size:12pt;font-family:Calibri;} Dear Sir/Madam This mail is regarding the complaint that I had registered, my complaint number is [protected] . I have not yet received any mail regarding it. Your representative give a missed call and after that they send the SMS containing message 'We were unable to reach you on you mobile'. So you are requested to reply on Email if I am not reachable. My bill is also generated for previous month regarding this no Email communication or any Hard copy is received. As it is long time, I had registered a complaint and it seems that no action had taken yet. So you are requested take this matter seriously and do something useful else I have to go consumer court Thanks & Regards, Rahul Kumar Tiwari +91-[protected] From: [protected]@live.in To: mnpcare.[protected]@vodafone.com; corporatecare.[protected]@vodafone.com; deepak.[protected]@vodafone.com; vishal.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; nodal.[protected]@vodafone.com Subject: Wrong plan activated Date: Sat, 22 Mar 2014 21:26:18 +0530 .ExternalClass .ecxhmmessage P {padding:0px;}.ExternalClass body.ecxhmmessage {font-size:12pt;font-family:Calibri;} Dear Sir/Madam, Few days back, I had port my number([protected]) from Airtel to Vodafone and applied for corporate plan whose monthly rental is 99INR.(MNP_ST_MV_STANDARD flat199) (having 150 local and 150 std free calls).My STD calls are higher then Local for that reason I had chosen this corporate plan. On 8th March my Sim was activated, but the plan that was activated on it was not I had applied for. Plan that was activated was(VG_KN_MV_ACC49) having monthly rental 49INR (having higher STD call rate). On the same date I registered a complained against it but still my problem is unsolved. I got a call from your MNP call center, they said that problem will be solved by 24th or 25th March if not I can take any action against them. So you are requested to solve the problem as soon as possible and generate the correct bill as of my selected plan else I will not pay any bill until it is corrected and give reimbursement. If problem still persist, I will again apply for MNP and take action Vodafone. Thanks & Regards, Rahul Kumar Tiwari +91-[protected]