[Resolved]  Voltas — Cooler water leakage

Address:335001

Sir mera name jitesh mahindra h me ganganagar rajasthan ka rehne wala hu mera mobile no.[protected] h sir mene 26 april 2017 ko VOLTAS ka cooler 14200 rs. me purchase kiya tha usi din se cooler me water leakage ki problem aa rhi h company me complaint bhe krwa di or 3-4 bar service center wale bhe repair kr gye lekin problem abhi bhi h or 3 din pehle service center wale cooler le gye the jo abhi tk thik nhi hua sir ye new cooler liya h mene company ese change krne ko bol rhi pr service center wale D.O bnane se mna kr rha h or cooler bhi unke pass h please aap service center walo se baat kro or D.O Banwa do service center ka mob. no. [protected]
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Jul 14, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Voltas Customer Care's response
Dear jitesh mahindra,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 13, 2017
Voltas Customer Care's response
Dear jitesh mahindra,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

For rectification of request no [protected] dated 21 April 17 Eng. Md. Afak was detailed but he did nothing, and just directed to shift the AC to service center by given a repair estimate of Rs. 4000/-, where the problem re-solved in 600/-by another Eng. via request dated [protected] dated 27/04/2017. Take action on untrained Eng.Afak.
Voltas Customer Care's response, May 18, 2017
Verified Support
Dear sujit kr,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 26, 2017
Verified Support
Dear sujit kr,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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