Volvo — Late to reach my destination

Today 20 September 2023. I was travelled from Jaipur to Delhi in 3pm bus. According to the time table the bus reach at Delhi after 5 to 6 hours likely between 9 to 10 pm but the driver drive the bus very slow nd it seems like he is unprofessional nd quite afraid to drive the bus. As, result the bus arrived at Delhi bus stop at 12:20 am . Also, he came from the wrong route where the road is under diversion nd too much rush of vehicles. I choose this bus because I was in hurry nd I already book a bus from Delhi to Hoshiarpur, which departure at 11:30 pm. Therefore, I am unable to reach my destination on time nd other side bus by which I go to Punjab is refused to refund my payment because I was late nd told me that it was totally ur fault nd we r unable to proceed ur money back which is approximately 800 rupees.