VRL Logistics / VRL Group Complaints & Reviews

My parcel has been wrongly delivered. The parcel has been exchanged and I have no idea where my parcel is.
It's impossible to contact the VRL customer support and the VRL office staff just hang up when I explain them about the issue.
The LR no is [protected]....

I've received a wrong parcel which has been exchanged. My item has been delivered somewhere else and somebody else's item is with me. The LR No is [protected].
The customer care phone number and email are not responsive. When I call the VRL offices they simply hang up....

My goods/parcel was sent from Karnataka to Indore. The baggage has been reached on 9/08/2023 and the workers at VRL OFFICE LOHAMANDI INDORE are neglecting to deliver the parcel at my doorstep as it is door delivery mode of payment. I continuously requested them to deliver my goods but they blocked my phone number. One particular worker from the office was rude and his phone number is [protected]. The baggage has important things and i need...

Goods not dispatched from delhi even after 5 days of booking having tracking number :- [protected] booked on 07.08.2023 but till time the same was not dispatched from delhi, very unprofessional, due to such delay i am facing loss who will be responsible for the same...

We had booked goods for Bhubaneswar on VRL transport which received only 59 bundles in Bhubaneswar 01 bundle not received or no update...

Dear Sir / Madam

Refer to the issues about the following VRL Logistics Consignment No.

LR No. [protected]
from Sinnar-422103 to Beawar-305901
Charged Amount - Rs. 1850 /-

LR No. [protected]
from Sinnar-422103 to New Delhi-110020
Charged Amount - Rs. 2100 /-

It may your Counter Representative had charged an extra amount

Please review these...

They had completely damaged the product...

Customer Booked 7-7-23 at kolkatta reached on 14-7-23 at Coimbatore but other branch (Arasur Branch), Customet Delivery To Chettivethi Branch, in 4 Days They Are Not Moving To The Pracel,...

I booked a carton 0n 7/07/2023 from Ludhiana to chennai guindy .carton didnt deliver upto 18/07/2023 . Ludhiana authority say its short in ambala and ambala authoriy say its short in ludhiana. no one is giving proper answer.
tracking no [ [protected] ]...

Sir, I have booked both my packets from 21st June. Till now I have received a packet from Ahmedabad office. One packet has not been received, so please deliver the goods material to me a little early. vrl no [protected]....

Consignment id: LRNO :[protected]

Our company had ordered Homoeopathic globules from Indore which were stored in the VRL Logistics godown in Saki Naka, Andheri East. There were 100 kg quantity globules packed in 1 kg packaging. 25 kg globules were stored in each sack making it 4 sacks in total. One of the sacks was torn when our staff went to collect the consignment. We strongly believe the sack was bitten by a rat at several...

Sir, I have Ordered one parcel from Mumbai UlashNagar on 07.06.2023 it has reached to Bangalore TPT on 12/06/2023 but till now goods is not cleared from that place and I have contacted through the telephone but they are telling parcel is missing how it is possible and I think they are cheating us and please do something to clear parcel from there do my needful...

VRL Tirunelveli is worst to the core.if we give the parcel for booking, they are not giving bill, they will ask the person to go and they are keeping the parcel with them for 2-3 days.if we try to call them ph no will ever switch off.

Why are you running VRL in Tirunelveli if you treat customer like dogs with no response...

I'm from Selvi Tapes, Tamilnadu. I have booked a parcel from Mumbai ulhasnagar. LR No is [protected].
While I tracked the detail, it shows as it is reached Bangalore. But when I contact Bangalore branch they said its missing. So I contact Mumbai branch, they told that they have sent the parcel. How could I get my parcel. Please do the needful for getting my parcel...

Recently I received my materials from Ahmedabad to pollachi through VRL which was very pathetic worst experience which I ever had...very inefficient people..they missed some of our materials in the consignment and lethargic attitude..they are charging for loading and unloading as well ..I will never go with VRL and will mot recommend.....

LR no.[protected]
Booking date : 07.06.2023...

VRL LOGISTICS LTD
KURNOOL NEAR GADIYARAM HOSPITAL .
We are not happy with transport service. The below major concerns are.
1. Booking service is not good
2. Customers response not good.
3. No response on call.
4. Staffs are not good.

Please look in to it immediately....

Please update the freight
Vrl Eveready is not accepting that this was thier fault and not releasing the material...

Hi,

This is with regard to the packing and moving i made with VRL.

Firstly my goods were just dumped at the destination, not arranged as agreed.
My goods worth 46, 000 rs is damaged

The VRL agent is not replying to my calls or my messages. I have made full payment of 40 shifting charges. Which includes insurance amount too.

Please help me resolve this issue.
br...

We are transportation materials from Chennai to gulbarga regularly.
But unfortunately this time it's too late almost 10 days no movement of material from Bangalore TPT. And no response from person consultants dept from both Bangalore and gulbarga
Our LR no are
1. [protected]
2. [protected]
Please check and deliver as soon as possible....