West Bengal State Electricity Distribution Company [WBSEDCL] — Amount deducted still bill is due

Address:

bg-125/1, rabindra palli , keshtopur, Kolkata

Sir/Madam,

I paid my electricity bill through Google pay using the QR code provided by the electricity bill, and the transaction was successful yet I didn't receive any confirmation, now after 2 and a half months I got a late fee notice saying that I didn't pay the bill, I checked the online portal the bill payment history isn't there .

I should not be liable to pay the late fee at all, please help me to resolve the above matter since clearly, this is a technical fault from their end.

Date of transaction : 28/ july / 2021
Consumer id : -- [protected]

UPI transaction id:[protected]

Googl4e transaction ID: CICAgOD8gJqMfA