West Bengal State Electricity Distribution Company [WBSEDCL] — electric bill amount debited from my account but wbsedcl showing failure payment

Address:

west bengal, 743166

Sir
My cust id[protected], narayan ch sarma sarkar (My father) paid the dec-2019 to feb 2020 bill rs 2698.00 on 11 dec 2019 through bhim, the amount was debited from my acct (Bank of india) but company showing failure payment and still amount is due. Alerting message for disconnection of power supply already issued to my registered mobile no [protected], i am staying in a uncomfortable condition now.

Want to get paid the bill.